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Overstock Announces Third Quarter 2023 Financial Results

Brand acquisition results in nearly 300,000 quarter-over-quarter active customers growth and positive year-over-year order growth

MIDVALE, Utah, Oct. 26, 2023 (GLOBE NEWSWIRE) --, Inc. (NASDAQ:OSTK), which operates as Bed Bath & Beyond, today reported financial results for the quarter ended September 30, 2023.

Third Quarter 2023 Financial Highlights

Total net revenue was $373 million, a decrease of 19% year-over-year
Gross profit of $70 million, or 18.7% of total net revenue
Operating loss of $41 million
Net loss of $63 million
Diluted net loss per share of $1.39; Adjusted diluted net loss per share (non-GAAP) of $0.61
Adjusted EBITDA (non-GAAP) of ($24) million, which represents (6.4)% of net revenue
Cash and cash equivalents totaled $325 million at the end of the third quarter

“Over the last three months, we have accelerated efforts to build a company with a bigger, brighter, and bolder future,” said Jonathan Johnson, Chief Executive Officer. “On June 28, we acquired the Bed Bath & Beyond brand and intellectual property – a brand ranked in the top five most recognized home brands in the U.S. Within hours of closing the deal, we revived the brand in Canada, and in just thirty-three days we relaunched the brand in the U.S. under our asset-light operational model.”

“It is important to take a step back to understand the deal and how we intend to monetize it going forward,” continued Johnson. “Just a few years ago, when we first looked at acquiring the Bed Bath & Beyond business, it cost close to $2 billion. We chose to watch from the sidelines with our eye on four key assets we hoped to acquire when the opportunity presented itself: (1) the number five most recognizable brand in the home space (in that same ranking, Overstock was number 25), (2) a 100M+ customer file, (3) vendor relationships with some of the biggest home category brands in the world, and (4) valuable intellectual property. We were thrilled when that opportunity arose, and we took it.”

“To provide some clarity on the economics of the deal, we break down this opportunity into two numbers totaling approximately $175 million: (1) approximately $25 million we paid to the bankruptcy estate for the brand and related IP and in acquisition-related fees, and (2) approximately $150 million of additional investment to launch the brand, reignite the customer file, and expand and create new categories while working to maintain our company’s core customers,” said Johnson.

“We are in the early stages of capitalizing on our recent acquisition. Since launching the new Bed Bath & Beyond in the U.S. on August 1, we have been successful in acquiring new customers and reactivating past customers. Total active customers grew sequentially after over two years. As I’ve said from the onset, growing the customer file is our primary measure of success. Orders have returned to positive year-over-year growth for the first time in over two years. This acquisition has positioned us for growth over the long-term. We look forward to providing a detailed update on our third quarter 2023 performance during the earnings call, with a focus on our business performance since the rebrand,” Johnson said.

Third Quarter 2023 Operational Metrics*

Active customers of 4.9 million, a decrease of 15% year-over-year
Last Twelve Months (LTM) net revenue per active customer of $322, a decrease of 13% year-over-year
Orders delivered of 1.9 million, an increase of 3% year-over-year
Average order value of $192, a decrease of 21% year-over-year
Orders per active customer of 1.48, a decrease of 9% year-over-year
Orders placed on a mobile device were 58% of gross merchandise sales

*Certain terms, such as active customers, LTM net revenue per active customer, orders delivered, average order value, and orders per active customer are defined under "Supplemental Operational Data" below.

Earnings Webcast and Replay Information
Overstock will hold a conference call and webcast to discuss its third quarter 2023 financial results on Thursday, October 26, 2023 at 8:30 a.m. ET. To access the live webcast and presentation slides, go to To participate in the conference call via telephone, please register at the link available at Registrants will receive dial-in information and a unique PIN to access the live call. Questions may be emailed in advance of the call to

A replay of the conference call will be available at starting two hours after the live call has ended.

About, Inc. (NASDAQ:OSTK) is a technology-focused innovator based in Midvale, Utah and owner of the Bed Bath & Beyond brand and other intellectual property related to the brand. Bed Bath & Beyond is an online home furnishings and furniture retailer in the United States and Canada. The leading e-commerce website sells a broad range of new home products at low prices, including furniture, décor, area rugs, bedding and bath, home improvement, and more. The online shopping site features millions of products that tens of millions of customers visit each month. Overstock regularly posts information about the Company and other related matters on the Newsroom and Investor Relations pages on its website,

Bed Bath & Beyond, Beyond, Welcome Rewards, Overstock, and are trademarks of, Inc. Other service marks, trademarks and trade names which may be referred to herein are the property of their respective owners.

Cautionary Note Regarding Forward-Looking Statements
This press release and the October 26, 2023 conference call and webcast to discuss our financial results may contain forward-looking statements within the meaning of the federal securities laws. Such forward-looking statements include all statements other than statements of historical fact, including forecasts of trends, market conditions, the impact of our national marketing campaign, and other factors that could impact our results of operations. You should not place undue reliance on any forward-looking statements, which speak only as of the date they were made. We undertake no obligation to update any forward-looking statements as a result of any new information, future developments, or otherwise. These forward-looking statements are inherently difficult to predict. Actual results could differ materially for a variety of reasons, including but not limited to, macroeconomic changes, including higher inflation and higher interest rates, and difficulties we may have with our fulfillment partners, supply chain, access to products, shipping costs, competition, attraction/retention of employees, search engine optimization results, and/or payment processors. Other risks and uncertainties include, among others, negative economic consequences of global conflict, problems with our infrastructure, including cyber-attacks or data breaches affecting us, adverse tax, regulatory or legal developments, any restrictions on the use of "cookies" or other tracking technologies, any negative business impacts associated with our evolving business practices including our use of the Bed Bath & Beyond brand and other intellectual property related to the brand, our corporate name change and stock listing transfer, our exit from non-home categories, any negative business impacts associated with shareholder activism, and whether our partnership with Pelion Venture Partners will be able to achieve its objectives. More information about factors that could potentially affect our financial results are included in our Form 10-K for the year ended December 31, 2022, in our Form 10-Q for the quarter ended March 31, 2023, and our Form 10-Q for the quarter ended June 30, 2023, which were filed with the SEC on February 24, 2023, May 2, 2023, and July 31, 2023, respectively, and in our subsequent filings with the SEC. The Forms 10-K, 10-Qs, and our subsequent filings with the SEC identify important factors that could cause our actual results to differ materially from those contained in or contemplated by our projections, estimates and other forward-looking statements.


Investor Relations:
Lavesh Hemnani

Media Relations:
Sarah Factor, Inc.
Consolidated Balance Sheets (Unaudited)
(in thousands, except per share data)
  September 30,
  December 31,
Current assets:      
Cash and cash equivalents $ 325,435     $ 371,263  
Restricted cash   38       194  
Accounts receivable, net   19,580       17,693  
Inventories   11,519       6,526  
Prepaids and other current assets   19,157       18,833  
Total current assets   375,729       414,509  
Property and equipment, net   109,661       109,906  
Deferred tax assets, net   66,449       41,439  
Intangible assets, net   25,501       9  
Goodwill   6,160       6,160  
Equity securities   169,326       296,317  
Operating lease right-of-use assets   4,347       7,460  
Other long-term assets, net   13,611       2,746  
Total assets $ 770,784     $ 878,546  
Liabilities and Stockholders' Equity      
Current liabilities:      
Accounts payable $ 85,272     $ 75,130  
Accrued liabilities   72,475       63,614  
Unearned revenue   47,450       44,480  
Operating lease liabilities, current   3,056       4,410  
Other current liabilities   1,138       3,508  
Total current liabilities   209,391       191,142  
Long-term debt, net   34,232       34,476  
Operating lease liabilities, non-current   1,622       3,626  
Other long-term liabilities   9,355       3,476  
Total liabilities   254,600       232,720  
Stockholders' equity:      
Preferred stock, $0.0001 par value, authorized shares - 5,000, issued and outstanding - none          
Common stock, $0.0001 par value, authorized shares - 100,000      
Issued shares - 51,585 and 51,102      
Outstanding shares - 45,305 and 44,951   5       5  
Additional paid-in capital   1,002,494       982,718  
Accumulated deficit   (320,678 )     (173,829 )
Accumulated other comprehensive loss   (510 )     (522 )
Treasury stock at cost - 6,280 and 6,151   (165,127 )     (162,546 )
Total stockholders' equity   516,184       645,826  
Total liabilities and stockholders' equity $ 770,784     $ 878,546, Inc.
Consolidated Statements of Operations (Unaudited)
(in thousands, except per share data)
  Three months ended
September 30,
  Nine months ended
September 30,
    2023       2022       2023       2022  
Net revenue $ 373,313     $ 460,279     $ 1,176,664     $ 1,524,438  
Cost of goods sold   303,353       352,807       922,619       1,170,649  
Gross profit   69,960       107,472       254,045       353,789  
Operating expenses              
Sales and marketing   57,541       53,520       153,831       169,973  
Technology   29,240       29,628       87,492       93,159  
General and administrative   24,109       18,665       66,265       61,002  
Total operating expenses   110,890       101,813       307,588       324,134  
Operating income (loss)   (40,930 )     5,659       (53,543 )     29,655  
Interest income, net   3,201       976       8,819       966  
Other expense, net   (38,731 )     (46,283 )     (126,793 )     (48,378 )
Loss before income taxes   (76,460 )     (39,648 )     (171,517 )     (17,757 )
Provision (benefit) for income taxes   (13,411 )     (2,653 )     (24,668 )     1,968  
Net loss $ (63,049 )   $ (36,995 )   $ (146,849 )   $ (19,725 )
Net loss per share of common stock:              
Basic $ (1.39 )   $ (0.81 )   $ (3.25 )   $ (0.46 )
Diluted $ (1.39 )   $ (0.81 )   $ (3.25 )   $ (0.46 )
Weighted average shares of common stock outstanding:              
Basic   45,225       45,708       45,164       43,954  
Diluted   45,225       45,708       45,164       43,954, Inc.
Consolidated Statements of Cash Flows (Unaudited)
(in thousands)
  Nine months ended
September 30,
    2023       2022  
Cash flows from operating activities:      
Net loss $ (146,849 )   $ (19,725 )
Adjustments to reconcile net loss to net cash provided by operating activities:      
Depreciation and amortization   14,821       12,480  
Non-cash operating lease cost   3,858       4,138  
Stock-based compensation to employees and directors   17,863       13,390  
Increase in deferred tax assets, net   (25,010 )     (691 )
Loss from equity method securities   126,966       49,227  
Other non-cash adjustments   (532 )     97  
Changes in operating assets and liabilities:      
Accounts receivable, net   (1,887 )     745  
Inventories   (4,993 )     (933 )
Prepaids and other current assets   490       1,991  
Other long-term assets, net   (1,195 )     (1,004 )
Accounts payable   11,749       (17,360 )
Accrued liabilities   9,171       (11,633 )
Unearned revenue   2,970       (8,335 )
Operating lease liabilities   (4,170 )     (4,285 )
Other long-term liabilities   5,879       (506 )
Net cash provided by operating activities   9,131       17,596  
Cash flows from investing activities:      
Disbursement for notes receivable   (10,000 )      
Purchase of intangible assets   (25,782 )      
Purchase of equity securities         (18,920 )
Capital distribution from investment   4       1,224  
Expenditures for property and equipment   (16,543 )     (9,724 )
Other investing activities, net   562       (584 )
Net cash used in investing activities   (51,759 )     (28,004 )
Cash flows from financing activities:      
Repurchase of shares         (60,077 )
Payments of taxes withheld upon vesting of employee stock awards   (2,581 )     (3,501 )
Other financing activities, net   (775 )     (1,646 )
Net cash used in financing activities   (3,356 )     (65,224 )
Net decrease in cash, cash equivalents, and restricted cash   (45,984 )     (75,632 )
Cash, cash equivalents, and restricted cash, beginning of period   371,457       503,366  
Cash, cash equivalents, and restricted cash, end of period $ 325,473     $ 427,734  

Supplemental Operational Data
We measure our business using operational metrics, in addition to the financial metrics shown above and the non-GAAP financial measures explained below. We believe these metrics provide investors with additional information regarding our financial results and provide key performance indicators to track our progress. These indicators include changes in customer order patterns and the mix of products purchased by our customers.

Active customers represent the total number of unique customers who have made at least one purchase during the prior twelve-month period. This metric captures both the inflow of new customers and the outflow of existing customers who have not made a purchase during the prior twelve-month period.

LTM net revenue per active customer represents total net revenue in a twelve-month period divided by the total number of active customers for the same twelve-month period.

Orders delivered represents the total number of orders delivered in any given period, including orders that may eventually be returned. As we ship a large volume of packages through multiple carriers, actual delivery dates may not always be available, and in those circumstances, we estimate delivery dates based on historical data.

Average order value is defined as total net revenue in any given period divided by the total number of orders delivered in that period.

Orders per active customer is defined as orders delivered in a twelve-month period divided by active customers for the same twelve-month period.

The following table provides our key operating metrics:
(in thousands, except for LTM net revenue per active customer, average order value and orders per active customer)

  Three months ended
September 30,
    2023     2022
Active customers   4,907     5,791
LTM net revenue per active customer $ 322   $ 369
Orders delivered   1,945     1,894
Average order value $ 192   $ 243
Orders per active customer   1.48     1.62

Non-GAAP Financial Measures and Reconciliations
We are providing certain non-GAAP financial measures in this release and related earnings conference call, including adjusted diluted earnings (loss) per share, adjusted EBITDA, and free cash flow. We use these non-GAAP measures internally in analyzing our financial results and we believe they are useful to investors, as a supplement to GAAP measures, in evaluating our ongoing operational performance in the same manner as our management and board of directors. We have provided reconciliations of these non-GAAP financial measures to the most directly comparable GAAP measures in this earnings release. These non-GAAP financial measures should be used in addition to and in conjunction with the results presented in accordance with GAAP and should not be relied upon to the exclusion of GAAP financial measures.

Adjusted diluted earnings (loss) per share is a non-GAAP financial measure that is calculated as net income (loss) less the income or losses recognized from our equity method securities, net of related tax. We believe that this adjustment to our net income (loss) before calculating per share amounts for the current period presented provides a useful comparison between our operating results from period to period.

Adjusted EBITDA is a non-GAAP financial measure that is calculated as income (loss) before depreciation and amortization, stock-based compensation, interest and other income (expense), provision (benefit) for income taxes, and special items. We believe the exclusion of certain benefits and expenses in calculating adjusted EBITDA facilitates operating performance comparisons on a period-to-period basis. Exclusion of items in the non-GAAP presentation should not be construed as an inference that these items are unusual, infrequent or non-recurring.

Free cash flow is a non-GAAP financial measure that is calculated as net cash provided by or used in operating activities reduced by expenditures for property and equipment. We believe free cash flow is a useful measure to evaluate the cash impact of the operations of the business including purchases of property and equipment which are a necessary component of our ongoing operations.

The following table reflects the reconciliation of adjusted diluted loss per share to diluted loss per share (in thousands, except per share data):

  Three months ended
September 30,
  Diluted EPS   Less: equity
Diluted EPS
Net loss attributable to common stockholders $ (63,049 )   $ (35,563 )   $ (27,486 )
Weighted average shares of common stock outstanding—diluted   45,225       45,225       45,225  
Net loss per share of common stock:          
Diluted $ (1.39 )   $ (0.78 )   $ (0.61 )

1 Inclusive of estimated tax impact

The following table reflects the reconciliation of adjusted EBITDA to net loss (in thousands):

  Three months ended
September 30,
  Nine months ended
September 30,
    2023       2022       2023       2022  
Net loss $ (63,049 )   $ (36,995 )   $ (146,849 )   $ (19,725 )
Depreciation and amortization   4,320       4,130       14,821       12,480  
Stock-based compensation   5,798       4,056       17,863       13,390  
Interest income, net   (3,201 )     (976 )     (8,819 )     (966 )
Other expense, net   38,731       46,283       126,793       48,378  
Provision (benefit) for income taxes   (13,411 )     (2,653 )     (24,668 )     1,968  
Special items (see table below)   6,881       923       8,578       1,451  
Adjusted EBITDA $ (23,931 )   $ 14,768     $ (12,281 )   $ 56,976  
Special items:              
Brand integration and related costs $ 5,248     $     $ 6,334     $  
Restructuring costs1   1,633       878       2,244       878  
Special legal charges and other         45             573  
  $ 6,881     $ 923     $ 8,578     $ 1,451  

1 Inclusive of certain severance and lease termination costs.

The following table reflects the reconciliation of free cash flow to net cash provided by operating activities (in thousands):

  Nine months ended
September 30,
    2023       2022  
Net cash provided by operating activities $ 9,131     $ 17,596  
Expenditures for property and equipment   (16,543 )     (9,724 )
Free cash flow $ (7,412 )   $ 7,872  


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